We accept debit and credit card payments processed via Stripe. On occasion, payments may fail to process. The majority of the time this is due to your bank not authorising the payment. If your payment has failed, you can attempt to process the payment again using the same card, or try using a different debit or credit card.
We also accept payment via PayPal. We recommend trying to purchase using PayPal if you have been unsuccessful using your debit or credit card.
If both debit or credit card and PayPal payments are unsuccessful we are unable to assist further. This is beyond our control and you will need to discuss this with your bank.
Please Contact Us immediately and we will switch your membership as soon as possible.
There are a number of reasons why you may be having difficulty logging in to your account.
If you cannot log in to your account, please try the following steps:
Our website has been designed to work on most modern browsers with reasonable internet connections. We recommend using Google Chrome.
If you are experiencing difficulty accessing or viewing aspects of the website we recommend:
Unfortunately we are unable to account for all combinations of hardware, software and internet connection.
Please Contact Us if you are having technical difficulties with the website.
It is against our Terms and Conditions to make any copy of content contained within this website, electronic or otherwise.
The website is fitted with software to prevent copying. Any user found copying or distributing FRCEM Success will have their account suspended without refund and may be subject to legal proceedings.